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Express Transport - Dependable Enclosed Carriers FAQ'S

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“I don’t hesitate to say 'Express Transport!!' when someone asks me if I know a good transport company. Everyone is friendly, courteous and above all, professional."

Megan Buell
Connell Nissan

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1) Always on time when promised.

2) Friendly and helpful.

3) Quick to resolve problems.

4) Great to work with.

Wes Harris
Diritos Brothers Saab


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"Fantastic service. I've been cars for 20 years and Transport has the most dependable service and fastest I've ever had."

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Innovative Sales
and Leasing

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What is enclosed Transport?

Enclosed Carrier:

This is vehicle Carriers that protects your vehicle from the elements. Going Enclosed can protect your vehicle from weather, rocks and theft. In most cases enclosed Transporter will cost double of what it would cost to ship on an open carrier. But, these companies have more experience with high end vehicles. Enclosed companies tend to give more personable service for each car they Transporter.

How long does it take to ship my car?

At Express Transport, delivery of your vehicle will take anywhere from the same day to 14 days. All cars are being loaded either on a car carrier or a truck along with other cars. Below are some basic ideas to help you along the way. All times are estimated and should not be considered as guarantees.

  • East Coast to West Coast Transporter – approx. 7-14 days
  • Midwest to East Coast Transporter – approx. 5-8 days
  • South to North Transporter – approx. 5-8 days

How does door-to-door Carriers service work?

Door-to-door service means the truck driver from Express Transport will get as close to your door as he can legally and safely. Many cities have restrictions on large trucks that prohibit them from driving into some residential areas. Carrier trucks are massive and need lots of space to maneuver and turn around. If your home is restricted by narrow streets, low-hanging trees, speed bumps or tight turns, the driver may ask you to meet the truck at a different destination.

Who can I contact during my Carriers?

We at Express Transport will provide you with a number that you can call and receive your information.

What about insurance coverage for Carrier?

Express Transport will provide you with insurance. This insurance covers all damages caused by accidents while the vehicle is being loaded, major changes in the vehicle’s condition, and unforeseeable damage that is a result of mishandling by the carrier.

What forms of payment are accepted?

Cash, cahier check, money orders, visa and master cards will be accepted. No personal checks and no business checks will be accepted. Payment must be arranged prior to pick up for Transporters.

Vehicle  Payment

Can customers leave personal items in the vehicle during Transport?

The US Department of Transportation prohibits the carrying of personal items on a truck licensed only for carrying automobiles. By violating this federal law, Express Transport can be fined up to $10,000. All personal belongings that are left inside the vehicle will not be insured and no company is responsible for missing or damaged items.

Will my car go to a terminal during Carrier?

It depends on what day your vehicle is scheduled for pickup and delivery. If the Express Transport carrier cannot pickup/deliver your vehicle(s) due to scheduling conflicts, inaccessible areas or both. All terminals used are secured, licensed, and fully insured.

Why does a truck (SUV) cost more than a regular vehicle to ?

All shipments are based on weight that a truck can legally carry. This is why there may be a small price difference for Transport.

What paperwork do I need for Carrier?

In order to Carriers you vehicle you don’t need to provide any paperwork before Transporters. All that we ask from you is a signature and a walk around your vehicle. During this walk you and the driver will inspect the vehicle for any pre-existing damages at pickup.

What should the customer do if the vehicle arrives with damage after Carriers?

Make sure that you let the driver know that the damage is new and was not on original bill of lading. All damages should be marked and noted clearly and the driver should sign off on them. The next step is to contact Express Transport and let them know as soon as possible.

Do I need to be present during pickup and delivery?

Yes, we at Express Transport require you, or a designated person, to be present upon pick up of your vehicle. During pick up, a contract “bill of landing” will need to be signed by you at the origination point. If unable to be there please contact the Express Transport prior to the pick up date to confirm an alternate in care of person. However, after you place your order and you decided to change then additional charges may apply. If you schedule a day for pick up and don’t show up your vehicle could be turned over to a towing company and you would have to deal with them.

How far in advance should I schedule Transporters?

We recommend that you schedule your Transporter as soon as you know the date you will need your vehicle. The fastest most cars can be delivered is one to three days depending on the distance.

Enclosed Transport

When thinking about a car, some people elect to use enclosed Carriers. Enclosed Transport is exactly that, your car is transported in an enclosed container, which makes it the safest and securest way to Transporters. Although most people who use this service need classic, collectible, or new and luxury cars to be shipped, many of our customers also ship their Hondas, Fords, and other domestic vehicles. You don't need to ship a Lexus, or a classic car to use enclosed . Enclosed Carrier is for anyone! Enclosed basically ensures your car is free from dust, road grime, and other deposit that you may get with traditional Transporters methods. To find out how we at Express Transport can ship you car by enclosed Transport, fill out quote form, today.

When you want your vehicle to get to it's destination in the condition it left, then Express Transport’s enclosed Transporters option is a great choice. Express Transport can offer 'lift-gate' loading on select enclosed transports to ensure that low-profile vehicles are loaded with enough clearance. This is perfect for exotic cars, top-fuel drag cars, customized vehicles and automobiles with less than a 3-inch allowance to the ground. Lift-gate loading also means your vehicle will not be subject to metal components like tow hooks and chains. Another benefit of this style of loading is that the lift gate keeps the vehicle level at all times and will reduce the risk of damage to the undercarriage of your vehicle. After the vehicle is loaded, soft-tie straps can be placed around the tires to keep it secure. Why do we put so much effort in to making sure we use the right tools for enclosed Carriers? Because we know how much you care about your vehicle.

Express Transport wants you to know you have the option of enclosed Transporter regardless of what type of vehicle you own. Typically we highly recommend enclosed Transporters for certain types of vehicles such as luxury cars, classic cars, sports/racing cars, high value exotic cars, new vehicles and low clearance autos. Simply contact us for a quote and we'll work with you from start to finish ensuring you get the optimal service for your vehicle. You can be safe with the knowledge that Express Transport has your enclosed Carriers requirements at heart with our years of experience and professional handling in the enclosed Transporters industry.